STORY TIME - 5+ STARS
Crazy story… I backed one of the OG Genki products around 8 years ago. Due to some mishap on my end or so, I never received it.
For whatever reason, I was looking through the kickstarter app a few days ago, and noticed an update from Genki, and I randomly thought “huh… I backed one of their items forever ago and I don’t remember receiving it. I know my folks moved around the time it would’ve shipped, so maybe that had something to do with it.”
I, on a whim, reached out and told them my tale. To my pleasant surprise, I received an email back with a code for that product, and a short message.
HUGE shoutout to the Genki team, and thank you for helping me out, even when I was convinced I’d get a “nah sorry, we can’t help ya” in return.